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Asked & Answered

Everything but the kitchen sink

  • How can I speak with a customer service representative?
  • Can I use the microchip as a GPS tracking device?
  • How can I get a replacement collar tag?
  • Is my PetLink microchip ISO compliant?
  • What is the expiration date listed on my barcode sticker?
  • Why does my pet need a collar tag if it has a microchip?
  • Why would my pet's microchip not scan during an exam?
  • How does a microchip scanner work?
  • What is a microchip and how does it work if you can't see it?
  • I am moving overseas. Can I stay registered in the database?
  • Can I get a refund?
  • Who is PetLink?
  • customer service contact
  • What am I paying for?
  • can i talk to a person
  • How do I choose option A/B | Choose how we use your personal information
  • Can I call a person and talk to someone to ask a question | I'd like to talk to a person
  • How do you measure height on cat?
  • Who do I contact to find out a lot number for a microchip sold to my facility?
  • Why doesn't it show any owners names when you look up info on pet link? | Why Can't I see who is the owner of this pet?
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