Can' t a person call and talk to someone to ask a question

Our customer support can be reached by phone at (877) 738-5465. Assistance is available Monday through Friday from 8 AM to 6 PM (EST) for general inquiries, and 24/7/365 for lost and found pets. A $4.95 phone operator's assistance fee may apply. Email support is available at petlink@petlink.net Monday through Friday from 8 AM to 5 PM (EST).

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