customer service contact

You can contact PetLink customer support by calling 877-PET-LINK (877-738-5465).


- For general assistance: Support is available Monday through Friday, from 8 AM to 6 PM (EST).

- For lost and found pet emergencies: Help is available 24/7, every day of the year.


Please be aware that a $4.95 fee may apply if you request account updates through the phone operator.

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