Can I get a refund?

We can cancel your PetLink registration, we cannot issue a refund if one of the following situations occurs:

  • Your pet has passed away
  • The registered owner has passed away
  • Your pet was returned to the shelter or rehomed privately
  • You wish to register with another microchip database 

We will do all we can to assure that your request is fulfilled in any other circumstance

**Extenuating circumstances will be considered but cannot be guaranteed** 

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us