My pet is already registered but not by me — how do I access the account? | My pet's microchip is registered but I didn't create the account

My pet is already registered but not by me — how do I access the account? | My pet's microchip is registered but I didn't create the account

This is common — vets, shelters, and rescues often register a pet's microchip on the owner's behalf. Here is how to access that account.

Use the "Find my Account" tool here: https://www.petlink.net/account/forgot-username/.

With your pet's microchip number, we'll help you access your account using the email on record.

If anything is unclear, let me know!