It says my microchip is already registered — what do I do

It says my microchip is already registered — what do I do?

Before contacting support, double-check that you are entering the correct microchip number — a typo is the most common cause of this message. Compare the number against your barcode sticker or any documentation your vet or shelter provided.

If the number is correct, your vet, shelter, or rescue may have already registered your pet for you. Go to https://www.petlink.net/account/forgot-username/ and enter your pet's microchip number to find the account and receive a code in the email registered.