It says my microchip is already registered — what do I do

It says my microchip is already registered — what do I do?

Before contacting support, double-check that you are entering the correct microchip number — a typo is the most common cause of this message. Compare the number against your barcode sticker or any documentation your vet or shelter provided.

If the number is correct, email us at petlink@petlink.net with your microchip number and the name of the vet or shelter that implanted the chip. Our team will look into the registration and work with you to resolve it. Having your barcode sticker or documentation from your vet available will help speed up the process.