I cannot login — what do I do? | How do I access my PetLink account? | Trying to login?

I cannot login — what do I do? | How do I access my PetLink account?

You can quickly regain access to your account by using the "Find my Account" tool.

Type your pet's microchip number here: https://www.petlink.net/account/forgot-username/.

If your pet is registered, the page will show part of the email linked to your account, for example ki***@***l.com. We'll send instructions via that email so you can quickly regain access to your account.

If you don't recognize the email, let us know. You'll need to contact us with at petlink@petlink.net with your microchip number so we can retrieve your account.

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