Says my chip number is wrong but it’s not

If you're seeing a notice that your microchip number is incorrect but you're confident it's correct, this might point to a registration issue or a possible mix-up. Sometimes, microchip numbers are entered incorrectly, which can cause this kind of problem.


To resolve this, please email us at petlink@petlink.net and include the following information:


1. A clear picture of the barcode sticker linked to the microchip.

2. The name of the facility where the microchip was implanted.


Our support team will carefully verify the microchip number and help you sort out the issue.


We're here to assist!

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