How do I mark my pet as deceased?

We are sorry to hear that your pet has crossed the rainbow bridge, please accept our heartfelt condolences.


We know that this can be a difficult time, in order to mark your pet deceased please click here to log into your account and follow the steps below; 

  • Select Click here to edit pet

  • Scroll to the bottom of your pet's profile until you see the Status dropdown from there you can update your pet's status from alive to deceased then click the green Save button to submit this change 

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