How do I mark my pet as deceased?
We're sorry to hear that your pet has crossed the rainbow bridge 🌈 please accept our heartfelt condolences. We know that this can be a difficult time but we need your help to update our records accordingly. In order to list your pet as deceased please click here to log into your account and then follow these instructions;
1. Select 'click here to edit pet' located on pet tile
2. Scroll to the bottom of the pet profile and use the Status dropdown to change the selection from alive to deceased then click 'Save' to submit this change