I am a relative of the deceased owner and I need to change ownership. What do I need to do?
We are sorry to hear of your loss ❤ please accept our heartfelt condolences.
As a formality we will need to establish proof of ownership in your name so we can update the account accordingly. Please fill out page one of the attached form along with one of the four documents listed or given the circumstances you can provide a death certificate, last will and testament, a notarized POA document or an obituary that includes mention of the relation between the deceased and the person the pet needs to be transferred to.
All things considered, we will waive the fee so there is no need to return page
two.